Delivery & Returns

All items are dispatched same day if they are ordered before 12pm.

Delivery small pakage up to 250gr with AnPost €3.50 i.e Scarves, Jewellery etc

Delivery medium/large package with Fastway €7.50

Once goods have been dispatched you will receive a notification by email with tracking details and you can expect to receive your goods within 2-3 working day within the Republic of Ireland. If at the time of order there is an issue arising from the goods selected the customer will be informed by e-mail and advised of any delay with the delivery of the goods and given the option to cancel his/her order.

Returns:

If you are not completely satisfied with your purchase, simply return the item to us in it's original condition within 14 working days of purchase. We will issue a full refund excluding delivery charges on receipt. Please complete the returns form provided and return with the item.

Scarves, jewellery and sale items are non refundable or exchangeable.

Please allow 14 working days for a refund to show on your bank account.

Unfortunately, shipping costs are non refundable and we are not held responsible for returns that do not reach us. In the event of the goods being faulty however, we would advise customers to contact us on +3536962855 or at sales@elamaria.ie as soon as possible.

Please send the parcel via a signed for service, please keep receipt for proof of postage.

Please send returns to:

Ela Maria

The Square House

Newcastle West

Co. Limerick

Ireland

The goods are your responsibility until they reach our store. Please ensure you package your return to prevent any damage to the items.